OUR POLICY

Exchanges / Refund
Please note that our products are made by hand and will vary in appearance, colour and scent.
We only accept exchanges for damaged items, not for change of mind. If you would like to exchange your candle please contact us first.

To be eligible for a return, must be in the same condition that you received it, unused, and in its original packaging.

Processing
If your refund is approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund too.